Terms & Conditions
TERMS & CONDITIONS
Effective Date: March 26, 2026
1. ACCEPTANCE OF TERMS
By accessing or using the Service, you agree to be legally bound by these Terms.
If you do not agree, discontinue use immediately.
2. SERVICE DESCRIPTION
The Service provides AI-generated dietary impact estimations based on food images.
The Service:
- Is informational only
- Is for general wellness purposes
- Is not medical advice
- Is not diagnostic
- Is not treatment guidance
3. NO MEDICAL OR CLINICAL USE
The Service:
- Is not a medical device
- Is not approved by the U.S. Food and Drug Administration
- Is not CE marked under EU Medical Device Regulation
- Is not regulated by the Medicines and Healthcare products Regulatory Agency
You agree not to rely on the Service for:
- Diagnosis
- Treatment decisions
- Medication changes
- Emergency response
4. AI ACCURACY DISCLAIMER
All outputs:
- Are generated solely by artificial intelligence models
- Are probabilistic
- May be inaccurate
- May misidentify ingredients
- May miscalculate portion sizes
- Do not account for individual metabolic variability
We disclaim all warranties, express or implied, including:
- Accuracy
- Fitness for a particular purpose
- Merchantability
- Non-infringement
Use is at your sole risk.
5. ASSUMPTION OF RISK
You expressly acknowledge and agree that:
- Dietary decisions based on the Service are made at your own risk
- You are solely responsible for health decisions
- You will consult healthcare professionals when appropriate
6. LIMITATION OF LIABILITY (CRITICAL CLAUSE)
To the maximum extent permitted by law:
In no event shall the Company, its officers, directors, employees, affiliates, licensors, or partners be liable for:
- Direct damages
- Indirect damages
- Incidental damages
- Consequential damages
- Special damages
- Punitive damages
- Loss of profits
- Personal injury
- Emotional distress
- Medical costs
- Lost opportunity
Total cumulative liability shall not exceed the total membership fees paid by the claimant to the Company in the twelve (12) months preceding the claim.
If no fees were paid, liability shall not exceed USD $50.
This limitation applies regardless of legal theory (contract, tort, negligence, strict liability, statute, or otherwise).
7. CLASS ACTION WAIVER
You agree that:
- Any dispute shall be brought solely in your individual capacity
- You waive the right to participate in any class action, collective action, or representative proceeding
- You waive the right to act as class representative
If this waiver is found unenforceable, the entire dispute resolution section shall be null and void.
8. MANDATORY BINDING ARBITRATION
Any dispute arising from or relating to the Service shall be resolved exclusively through final and binding arbitration.
- Arbitration shall be conducted individually.
- No consolidation permitted.
- No class arbitration permitted.
- Arbitration award may not exceed the liability cap stated above.
You waive the right to jury trial.
9. INDEMNIFICATION
You agree to indemnify and hold harmless the Company from any claims arising from:
- Your misuse of the Service
- Your violation of these Terms
- Your reliance on AI outputs
- Your health decisions
10. NO GUARANTEES
We do not guarantee:
- Health improvement
- Blood sugar stabilization
- Cholesterol reduction
- Blood pressure changes
- Weight loss
- Disease prevention
Marketing materials shall not override this clause.
11. USER RESPONSIBILITY
You are responsible for:
- Verifying ingredient accuracy
- Consulting professionals
- Using common sense
12. TERMINATION
We may suspend or terminate access at our sole discretion without notice.
13. GOVERNING LAW
These Terms are governed by the laws of [Insert Jurisdiction].
14. SEVERABILITY
If any provision is held invalid, remaining provisions remain enforceable.
15. ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and the Company.
Mandatory Clauses
Gluchol is a consumer wellness application.
It does not provide medical advice, diagnosis, or treatment.
All outputs are informational estimates based on food composition, general nutritional principles, and optional user-provided data.
Gluchol does not measure physiological data and should not be relied upon for medical decision-making.
Always consult a qualified healthcare professional before making health-related decisions.
Interpretation of Results
The insights provided by Gluchol are qualitative and educational in nature. They are not clinical measurements and do not represent actual blood glucose levels, cholesterol levels, or blood pressure readings.
Users acknowledge that:
- Results are estimates, not measurements
- Individual physiological responses may vary significantly
- Outputs may not reflect real-world biological outcomes
Gluchol accepts no responsibility for decisions made based on these estimates.
AI-Generated Analysis Disclaimer
Gluchol uses artificial intelligence and rules-based models to analyse food and generate insights.
While we strive for accuracy, we do not guarantee:
- Correct identification of all foods or ingredients
- Accurate estimation of portion sizes
- Complete or error-free analysis
All outputs are probabilistic and may contain inaccuracies.
Use of Health Information
Any health-related data provided by users is used solely to personalise informational insights.
This data:
- Is not used to diagnose or monitor medical conditions
- Does not create a clinical profile
- Is not reviewed by healthcare professionals
Providing such data does not establish a medical relationship of any kind.
No Medical or Professional Relationship
Use of Gluchol does not create any doctor–patient, clinician–patient, or professional advisory relationship.
Gluchol does not provide medical supervision, clinical oversight, or healthcare services.
Limitation of Liability
To the fullest extent permitted by law, Gluchol Health Technologies Ltd shall not be liable for any:
- Direct, indirect, incidental, or consequential damages
- Health outcomes or medical conditions
- Decisions made based on app outputs
- Loss of data, profits, or opportunity
arising from the use of the Services.
Where liability cannot be excluded, it shall be limited to the total amount paid by the user for the Services in the preceding 12 months.
If no payment has been made, liability is limited to £0.
Claims and Disputes
Users agree that any claim must be brought on an individual basis and not as part of a collective or representative action to the extent permitted by applicable law.
User Responsibility
Users are responsible for:
- Verifying information before relying on it
- Using the app in a reasonable and informed manner
- Seeking professional advice where appropriate
Gluchol is not responsible for misuse of the application or misinterpretation of results.
Scope of Analysis
Gluchol analyses food composition and general dietary principles. It does not assess or monitor an individual’s biological state, internal physiology, or real-time health condition.
All insights relate to potential dietary impact, not actual physiological outcomes.
Premium Features
Enhanced or personalised features are based on user-provided information and historical usage patterns. These features do not increase the clinical accuracy of the application and remain informational in nature.
Gluchol